Shipping + Returns
- Orders are processed within 1-2 business days.
- All orders are shipped via USPS. Please allow 1-4 business days for Priority Mail and 1-5 business days for First Class Mail. At this time, shipping upgrades are not available.
- Tracking is provided on all orders. Tracking information will be provided to you via email once your order has shipped.
- If you need to change the address provided at checkout or make any changes to your order, please email us at email@example.com before the your order has shipped. Once we've processed your order, we can no longer make any changes.
- This Little Love Co is not responsible for any shipping delays, lost orders, or undeliverable packages once your order has left our shop. If your order is lost, you can try filing a claim with USPS or going through your credit card company for a refund.
- If your order arrives damaged, please contact us within 72 hours of delivery at firstname.lastname@example.org. You will need to supply your order number, as well as photos of the damage. Once accepted, your new item will be shipped within 4 business days.
- Please be sure to enter the correct address at checkout. This Little Love Co is not responsible for orders returned back to us if it is an error on your part. We will refund you, less the amount of shipping costs, and you will need to replace your order. If an error on our part resulted in the package being returned to us, we will reship your order within 4 business days.
- Although we hope you love your items, we will gladly accept returns if you contact us at email@example.com. You are responsible for the costs of return shipping. We recommend bubble wrapping or including some kind of protection when packaging your order to send back to us. The item(s) must be returned in their original condition in order to receive a refund. Your order needs to be shipped back to us within 30 days of delivery.
- At this time, we are unable to process exchanges. You will need to return and then replace your order.
- Due to the nature of digital downloads, printables are unable to be returned. Please contact us if you have any questions about your printable or need help with downloading at firstname.lastname@example.org.